[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.22.1″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_type=”circular” background_color_gradient_stops=”gcid-64653083-5242-43fe-8dfb-3d72435526c0 0%|gcid-a2ad28b5-d28e-4d1e-9e4d-81a3653a5561 80%|#000000 100%” background_enable_image=”off” background_size=”contain” background_position=”bottom_center” overflow-x=”visible” overflow-y=”visible” custom_margin=”3vw|3vw||3vw|false|true” custom_padding=”30px||0px||false|false” bottom_divider_style=”slant” bottom_divider_color=”#FFFFFF” bottom_divider_height=”150px” bottom_divider_flip=”vertical” bottom_divider_height_tablet=”100px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|phone” background_last_edited=”on|desktop” background_mask_aspect_ratio_tablet=”portrait” background_mask_size_tablet=”stretch” background_mask_size_phone=”stretch” border_radii=”on|1.5vw|1.5vw|1.5vw|1.5vw” locked=”off” collapsed=”off” global_colors_info=”{%22gcid-64653083-5242-43fe-8dfb-3d72435526c0%22:%91%22background_color_gradient_stops%22%93}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.22.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.22.1″ _module_preset=”default” custom_padding_tablet=”0%||||false|false” custom_padding_phone=”0%||||false|false” custom_padding_last_edited=”off|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”8d14a993-9bd2-43cf-95eb-7cd556864b08″ header_4_text_color=”gcid-b25270ff-80a4-43b3-b4f7-60812cb04374″ global_colors_info=”{%22gcid-b25270ff-80a4-43b3-b4f7-60812cb04374%22:%91%22header_4_text_color%22%93}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.22.1″ _module_preset=”f4dc5eab-e33f-40c9-8a75-58be26f45762″ header_text_color=”#FFFFFF” header_font_size=”60px” header_2_font=”Inter|700|on||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”40px” custom_margin=”||10px||false|false” header_font_size_tablet=”50px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”36px” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.tradonline.fr\/wp-content\/uploads\/2023\/08\/contact-tradonline-1.png” title_text=”contact-tradonline” align=”center” _builder_version=”4.22.1″ _module_preset=”default” width_tablet=”50%” width_phone=”50%” width_last_edited=”on|phone” custom_margin=”-5vw|-6vw|3vw||false|false” custom_margin_tablet=”-27vw|-3vw|-3vw||false|false” custom_margin_phone=”-40vw|-3vw|-8vw||false|false” custom_margin_last_edited=”on|phone” animation_style=”slide” animation_direction=”right” animation_duration=”1500ms” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.22.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”900px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion toggle_icon=”||fa||900″ icon_color=”gcid-64653083-5242-43fe-8dfb-3d72435526c0″ _builder_version=”4.22.2″ _module_preset=”default” toggle_text_color=”gcid-64653083-5242-43fe-8dfb-3d72435526c0″ global_colors_info=”{%22gcid-64653083-5242-43fe-8dfb-3d72435526c0%22:%91%22toggle_text_color%22,%22icon_color%22%93}”][et_pb_accordion_item title=”Do you use machine translation software at TradOnline?” open=”on” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
By default, we privilege 100% human translation.
However, we may use post-edited machine translation when agreed upon with the client upstream, for certain situations.
For example: you\u2019re looking simply to understand the major strokes of a document that isn\u2019t in your native language, and you don\u2019t have the budget for a 100% human translation and\/or you don\u2019t need a high-quality translation. In this case, post-edited machine translation may be the option with the best return on your investment.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Who translates my content?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Our translators are veritable partners and they commit to adhering to our values by signing a strict charter that guides our mutual conduct.
Their open-mindedness and rigour guarantee the delivery of high-quality translations. We only work with translators who are completely committed to their work and are willing to offer solutions.
TradOnline adheres to the criteria set out in European Standard EN 15038: our translators only translate into their native language.
We select the translator for your project based on your documents\u2019 content and your business sector.<\/p>\n
A full-time position at our offices is dedicated solely to recruiting translators in order to guarantee we possess the best resources on the market.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How do you manage repetitions?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
We are equipped with the best computer-assisted translation tool on the market, memoQ server. This leads to saving time and money, as well as improved terminological consistency. [\/et_pb_accordion_item][et_pb_accordion_item title=”How do you guarantee the quality of my translation?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Depending on your project, we know which translator will provide you with the best result. Sourcing translators is our core business. All of our clients attest to the fact that TradOnline has always been able to find the best solutions to their needs, including the most complex. Moreover, our service includes a post-delivery feedback process with our clients. More generally, TradOnline always remains available to it\u2019s clients in case they have any questions.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can TradOnline provide me with my translation memory?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes! No problem! [\/et_pb_accordion_item][et_pb_accordion_item title=”What are your rates?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n TradOnline bills based on the number of words in the source content. In order to create a quote, we multiply the number of words by the price per word in the target language. See also:<\/strong><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you manage small, daily requests, or only large projects?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We\u2019re happy to translate both types of content. . In order to respond to this type of request, we aim to automate the process to the greatest possible extent, all the while maintaining the professional human relations that we feel are so enriching, and sadly, often lacking in our digital era. At TradOnline, we\u2019ve built a bespoke tool that allows our teams and clients to optimize their productivity on their translation projects in the medium and long term.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you integrate the target language translation into my PDF document?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n You need to launch the translation of a PDF, but no longer have access to the original? No worries, we will convert your document into Word format in order to work on a version we can edit. We can\u2019t guarantee the page layout will be completely identical to the source, but we undertake to deliver a project that is as clean as possible.<\/p>\n In some instances, we can offer the services of our graphic designer as a supplementary service, for example, if you\u2019d like to create a sign-up form or add hyperlinks to you PDF file.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you create an SRT file from a Word transcript?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n This is, indeed, a service we offer at TradOnline. Depending on your specific requirements, we can create the SRT files in-house or outsource their creation to one of our service providers. It all depends on your expectations in terms of quality, and therefore on the end goal of the video. We don\u2019t treat videos with short expected lifespans, say for a Facebook video, the same way we treat institutional videos that will be used for years to come.<\/p>\n Generally speaking, we can handle all types of audio and video files. Feel free to contact one of our project managers for more information on this subject!<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you translate .po files?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Of course! If you\u2019re .po files are properly formatted, we can even import them directly into memoQ in order to create a translation memory, which will save you time and money if you make any changes to your file down the road.<\/p>\n We treat a wide range of files, including some that are rather out of the ordinary: Json, xml, html, idml, psd, dita, svg, yaml, etc.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I urgently need a translation, can you help?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n You can, but we can\u2019t guarantee we\u2019ll be able to help! TradOnline works first and foremost with a regular base of long-term clients, and if you have a big project with a very short deadline, it may not fall at the right time. However, we\u2019ll inform you quickly if we have the time and necessary resources or not.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How long does a translation take?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n A translator can translate between 2,000 and 4,000 words per day (depending on the experience of the translator and, above all, on the technicity of the content and the file format). We generally also request an extra day to ensure your translator will be available. This will give you an idea of the time necessary for a \u201cclassic\u201d translation project.<\/p>\n For urgent requests, we can implement a team of translators who will work simultaneously on your project in order to reduce the lead time. [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you translate my website directly online?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Whatever CMS you use, TradOnline will undertake to treat your request for web translation. However, the cost won\u2019t be the same depending on the amount of work your website requires for the project manager to organize the content.<\/p>\n For example: if your website is built in WordPress and you use the WPML plugin, and depending on the template (a template using a lot of shortcode may run into serious problems exporting), we can export and import your content in just a few quick clicks. [\/et_pb_accordion_item][et_pb_accordion_item title=”How much does an interpreter cost?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n For starters, you have to know that an interpreter rarely works alone, as simultaneous translating over an entire day would be far too mentally taxing for one person alone. If you\u2019ve planned for a full-day conference, we must send two interpreters so that they can relay each other every 20 minutes. If your conference has a lot of participants, your translators will need an area to isolate themselves. You\u2019ll therefore need a interpreter\u2019s cabin as well as headsets for the participants.<\/p>\n Note: if this represents too significant of a budgetary expense, there are now remote interpreting solutions. Contact us if you want more information.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you apply a minimum rate?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Generally, we have a minimum fee of \u20ac60 excl. VAT.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”If I request a quote online, who is going to respond?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n All of your queries and requests go to our contact e-mail address. From there, they will be forwarded to a member of our team, and you\u2019ll receive a message from Aline, Alice, Laureline, Florie, or Charline, directly!<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Frequent asked questionsFAQBy default, we privilege 100% human translation.However, we may use post-edited machine translation when agreed upon with the client upstream, for certain situations.For example: you\u2019re looking simply to understand the major strokes of a document that isn\u2019t in your native language, and you don\u2019t have the budget for a 100% human translation and\/or […]<\/p>\n","protected":false},"author":26,"featured_media":41234,"parent":36887,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\r\n Par d\u00e9faut nous n\u2019en utilisons pas. Nos traducteurs sont de\u00a0v\u00e9ritables partenaires\u00a0<\/strong>et ils s\u2019engagent \u00e0 nos c\u00f4t\u00e9s \u00e0 travers la\u00a0signature d\u2019une charte\u00a0<\/strong>stricte guidant nos conduites mutuelles. (Charte d\u2019engagement des traducteurs) Nous sommes \u00e9quip\u00e9s du meilleur logiciel d\u2019aide \u00e0 la traduction actuellement sur le march\u00e9, MemoQ version serveur. En fonction de vos projets, nous savons quel traducteur donnera le meilleur r\u00e9sultat. Le sourcing de traducteurs est notre c\u0153ur de m\u00e9tier. Tous les t\u00e9moignages de nos clients l\u2019attestent, TradOnline a toujours su leur trouver une solution adapt\u00e9e \u00e0 leur besoin, y compris dans des cas complexes. Oui, aucun probl\u00e8me\u00a0! TradOnline facture au nombre de mots contenus dans les documents source. Pour deviser votre projet, nous multiplions le nombre de mots par le co\u00fbt au mot dans la langue du pays que vous ciblez. Nous traitons ces deux types de contenus. Vous devez compl\u00e9ter un document PDF dont vous n\u2019avez plus la version originale\u00a0? Pas de probl\u00e8me, nous allons convertir votre document en Word pour pouvoir travailler dans une version \u00e9ditable. Nous ne vous garantissons pas une remise en page \u00e0 l\u2019identique, mais nous nous engageons \u00e0 vous rendre un document le plus propre possible. En effet, c\u2019est un service que propose TradOnline. Selon les cas nous pourrons cr\u00e9er ces fichiers SRT en interne ou en sous-traiter la cr\u00e9ation \u00e0 l\u2019un de nos prestataires. Tout d\u00e9pendra de la qualit\u00e9 attendue et donc de l\u2019utilisation de la vid\u00e9o dont il est question. En effet, on ne traite pas de la m\u00eame mani\u00e8re une vid\u00e9o \u00e0 courte dur\u00e9e de vie (comme une vid\u00e9o Facebook) et une vid\u00e9o institutionnelle qui sera diffus\u00e9e pendant plusieurs ann\u00e9es. Tout \u00e0 fait. Si vos fichiers .po sont bien format\u00e9s, nous pourrons m\u00eame utiliser MemoQ et mettre en place une m\u00e9moire de traduction, bien utile si vous faites des ajouts ult\u00e9rieurs. Vous pouvez, mais nous ne vous garantissons pas de pouvoir vous aider\u00a0! TradOnline travaille surtout sur une base r\u00e9guli\u00e8re avec des clients de longue date. Un gros projet urgent pour un nouveau client ne tombe pas toujours au bon moment. Mais si nous avons du temps pour vous r\u00e9pondre et que nous avons des ressources \u00e0 ce moment-l\u00e0, vous en serez rapidement inform\u00e9. <\/p> <\/div> Un traducteur traduit entre 2000 et 4000 mots par jour (cela d\u00e9pend principalement du degr\u00e9 de technicit\u00e9 du contenu \u00e0 traduire et du format de fichier). A cela, il faut ajouter au moins un jour de mise \u00e0 disposition du traducteur. Ceci vous donne un petit aper\u00e7u d\u2019un d\u00e9lai dit \u00ab\u00a0classique\u00a0\u00bb. Quel que soit votre CMS, TradOnline s\u2019engage \u00e0 traiter votre demande de traduction de site internet.\u00a0En revanche le tarif appliqu\u00e9 ne sera pas le m\u00eame selon la quantit\u00e9 de travail \u00e0 fournir par notre chef de projet pour organiser la traduction. Pour commencer, il faut savoir qu\u2019un interpr\u00e8te ne se d\u00e9place jamais seul car interpr\u00e9ter en simultan\u00e9e toute une journ\u00e9e serait beaucoup trop fastidieux pour un cerveau humain. Si vous avez pr\u00e9vu une journ\u00e9e de conf\u00e9rence, nous devrons pr\u00e9voir deux interpr\u00e8tes afin qu\u2019ils se relaient environ toutes les 20 minutes.
This CAT tool allows us to build memory translations over time to support translation consistency and quality.
Advantages of MemoQ:<\/strong><\/p>\n\n
Note: memoQ is not a machine translation engine.<\/strong><\/p>\n
To prove our commitment to the quality of our sourcing, we undertake to replace your project translator at the beginning of the project if the sample the tranlsator submits doesn\u2019t meet your expectations for any reason whatsoever. If you aren\u2019t satisfied, we\u2019ll find you another resource!<\/p>\n
Each translation agency has its own policies regarding Translation Memories (TM). Some believe that the TM should belong to the client, others, the agency.
Therefore, some translation agencies systematically deliver the translation memory, a TMX file, to their clients upon completion of the project. Others will provide it to the client, but only upon request. Some will charge the client a service fee to deliver it, and the most extreme won\u2019t deliver it at all, under any condition!
At TradOnline, we believe your translation memory should belong to you, so we\u2019ll happily deliver it upon your request. Because we build veritable partnerships with our clients on a daily basis, built upon mutual trust and total transparency, we aren\u2019t worried we\u2019ll \u201close\u201d a client who requests a copy of their TM. Generally speaking, we don\u2019t lose many clients for any reason!<\/p>\n
The price differs per language pair, as well as depending on the technicity of the document.
If you\u2019d like to know more about our rates and how they work, head over to our page dedicated to translation rates<\/a>!<\/p>\n\n
Our core clientele are often centred on the web, and are no strangers to agile development. They often have numerous small and urgent requests in order to upload their international content in real time.<\/p>\n
But be aware, if your deadline is too short, you\u2019ll often risk a poor quality translation!<\/p>\n
However, if you use Joomla and a more tailor made plugin, we likely will not be ablt to automate the process. In such instances, we may ask our translators to work directly on your CMS, but this will certainly be a longer, and more expensive, process.<\/p>\n
Depending on the languages, you\u2019ll have to plan for \u20ac750-\u20ac900 excl. VAT per interpreter per day. On top of the base rate, there are additional fees for travel, food and housing.<\/p>\nFAQ<\/h2>\r\n\r\n\r\n\r\n