Quality - lead-times - procedures
Quality, lead-time and procedures for translation projects
Trad Online also invests in the quality of its services. In the words of our regular clients, Trad Online gives them real peace of mind. This leaves them free to focus on their core business.
Our procedures guarantee optimal quality and productivity to our clients and translators :
A translation project manager for each client, giving them a unique contact point within Trad Online, dedicated to their projects. This allows ongoing tracking of projects, builds a real relationship of trust and forges an ever closer bond with our clients.
A quality procedure ensuring the end-to-end excellence of our services:
- selection of the appropriate translator (always translating into their mother tongue),
- review by another native translator,
- glossaries specific to the client (ensuring the consistency of your successive translations),
- quality questionnaire sent to each new client.
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